Privacy Policy

Last Updated: December, 2025

Welcome to shutku. At Shutku, the safety and privacy of our customers—especially parents and children—is our highest priority. This Privacy Policy explains how we collect, store, protect, and use your information when you browse or shop from our baby and children’s product website.

By using our website, you agree to the practices described in this Privacy Policy. We encourage you to read it carefully so you fully understand how your data is handled.

1. Information We Collect

We collect specific information to provide parents with a safe, smooth, and fully personalized shopping experience. Every detail we gather helps us improve product recommendations, manage deliveries, ensure order accuracy, and provide reliable support throughout your baby-care shopping journey.

a. Personal Information

• We collect your full name, email address, delivery address, and mobile number so we can prepare, process, and deliver your baby-care products safely and without any errors or delays.
• Optional details such as your baby’s age, preferences, or product choices help us suggest better, safer, and development-friendly items that match your child’s growth stage and daily needs.
• Your login credentials are stored using strong encryption so your password and account details remain secure, protected, and inaccessible to any unauthorized person.
• Payment data is handled only through trusted and certified payment gateways, ensuring every transaction stays safe, protected, and free from fraudulent activities.

b. Usage Data

• We track device type, browser, location pattern, and interaction behavior to improve loading speed and ensure parents enjoy a smooth browsing experience without interruption
• Page visits, clicks, wishlist items, cart activity, and search history help us understand what parents prefer, allowing us to show more relevant and helpful baby products.

c. Cookies & Tracking

• Cookies allow us to remember your cart, past activity, recently viewed toys or feeding items, and preferences to improve product visibility and convenience for parents.
• You may turn off cookies anytime, but certain personalized features like saved cart, recommendations, and seamless browsing may not work as smoothly.

2. How We Use Your Information

Your information helps us improve our store and serve you better by offering relevant baby items, enhancing order accuracy, speeding up support, and making sure parents enjoy a reliable and safe shopping environment.

• We use your data to process orders faster, verify payment securely, and deliver each baby product safely to your selected location without delays or confusion.
• Recommendations are improved using your preferences so parents receive age-appropriate, hygienic, non-toxic, and parent-trusted baby items designed for everyday comfort.
• Promotional updates, new arrivals, feeding items, toy launches, and seasonal baby essentials are shared so you always stay informed.

3. Sharing of Information

We only share your information when necessary to complete your order or ensure a smooth and safe shopping process. We respect your privacy fully and never misuse any data related to parents or children.

• Delivery partners receive only essential details like your name, number, and location to ensure safe and timely delivery of your baby essentials.
• We strictly do not sell or rent customer data, especially baby-related preferences, under any circumstances or promotions.
• No marketing or analysis information is shared with third parties unless you provide clear consent for such activity.

4. Data Security

We follow strong security measures, modern encryption systems, and continuous monitoring to keep your personal and baby-related information fully protected from unauthorized access or misuse.

• Multi-layer encryption protects your profile, ensuring that your details remain safe even in rare cases of cyber threats or technical issues.
• Only trained support staff with verified access can view limited information when helping you with order-related issues.
• Routine security audits, updates, and system tests help us maintain a secure environment with the latest safety standards.

5. Children’s Privacy

This platform is meant for parents and guardians only. We never directly collect information from children, and any baby-related data shared by adults is used purely for helping parents choose the safest and most suitable products.

6. Your Rights

We give parents complete control over their stored information, allowing them to access, update, modify, or delete any preferences or non-essential data whenever they feel necessary.

• You may edit profile details, delivery address, or saved baby preferences anytime through your account settings.
• You may request full deletion of stored baby details, unused data, or any information you previously shared.
• You may opt-out of promotional SMS, emails, or alerts whenever you wish and continue using only essential services.

7. Changes to This Policy

We update our privacy policy whenever we upgrade security, add new features, or change our data handling practices. We encourage parents to revisit this page to stay informed about the latest updates.

8. Contact Us

If parents have questions, doubts, or concerns regarding safety, order tracking, product recommendations, or policy queries, our support team is always ready to help with fast and friendly assistance.

• Phone : +91 9310187037
• Email : contact@shutku.com
• Support Hours : Mon–Sat, 09:00 AM – 6:00 PM